How was your last claims experience?

We ask this question to new and existing customers on a pretty regular basis to compare the service our insurance companies provide and their competitors. The claims experience sometimes can be an emotional one. During the claim many thoughts can go through your head like, why did this happen, how quickly can I get back to normal, how much is this going to cost, will my insurance rates go up, what am I going to do, how much is my deductible, where will I live, who do I call, and countless others.

 

Think back to your last claims experience. Was your claims adjuster nice? Was everything paid for? How long did it take to get back to normal?

We hope your experience was a good one, as this is the expectation we all have. However, if you find the investment you’ve made with your insurance company has not paid off maybe it’s time to rate service over price.